This course is ideal for those wishing to make a real difference for the well-being of people. A Diploma in Community Service is a qualification that enables you to become work-ready for roles in community services.
This qualification prepares you to work effectively with individuals, families, groups and communities in a way that increases social and economic inclusion and enhances a person’s opportunity to reach their full potential.
You will gain comprehensive skills in advocacy, case management, community program development, policy and research, and counselling.
To receive this qualification, you must complete 16 units in total which can be divided into 8 core units and 8 electives. The course is conducted in 4 terms, each comprising of 10 weeks (except the last term), exclusive of holidays. You will attend 20 structured course contact hours per week.
Core Units
CHCCCS007 Develop and Implement Service Programs
CHCCOM003 Develop Workplace Communication Strategies
CHCDEV002 Analyse Impacts of Sociological Factors on Clients in Community Work and Services
CHCDIV003 Manage and Promote Diversity
CHCLEG003 Manage Legal and Ethical Compliance
CHCMGT005 Facilitate Workplace Debriefing and Support Processes
CHCPRP003 Reflect on and Improve Own Professional Practice
HLTWHS004 Manage Work Health and Safety
Elective Units
CHCDEV001 Confirm Client Development Status
CHCCSM005 Develop, Facilitate and Review all Aspects of Case Management
CHCCCS004 Assess Coexisting Needs
CHCCSL001 Establish and Confirm the Counselling Relationship
CHCMHS001 Work with People with Mental Health Issues
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander Cultural Safety
CHCCCS019 Recognise and Respond to Crisis Situations
CHCDFV001 Recognise and Respond Appropriately to Domestic and Family Violence
Fieldwork Placements are a requirement of the course and an integral part of Acknowledge Education Health and Community Services courses. The Diploma of Community Services requires 200 hours of supervised Fieldwork Placement.
Disability services,
Aged care,
Family and children services,
Child protection,
Youth work,
Alcohol and other drugs,
Community development,
Mental health, and
Domestic violence.
Entry by interview.
Other requirements required prior to commencing fieldwork placements:
You may be able to shorten your chosen course by factoring in skills acquired through work, life experiences or qualifications obtained from prior formal studies or training. Acknowledge Education recognises AQF qualifications and statements of attainment issued by other registered training organisations.
Please see Recognition of Prior Learning and Credit Transfer for more information.
Other requirements required prior to commencing fieldwork placements:
You may be able to shorten your chosen course by factoring in skills acquired through work, life experiences or qualifications obtained from prior formal studies or training. Acknowledge Education recognises AQF qualifications and statements of attainment issued by other registered training organisations.
Please see Recognition of Prior Learning and Credit Transfer Policy for more information.
Upon completion, this qualification allows graduates to work autonomously under senior management delivering person-centred services. Typical roles include case management, assessment, referrals, advocacy and crisis support.
The fields of practice in which graduates find employment include disability services, aged care, family and children services, child protection, youth work, alcohol and other drugs, community development, mental health and domestic violence.
Occupational titles for graduates with this qualification may include:
• Welfare Worker
• Community Worker
• Case Worker
• Youth Worker
• Family Support Worker
• Disability Services Worker
• Migrant Resource Worker
• Community Based Corrections Officer
• Lifestyle Coordinator
The leading employers for graduates of the Diploma of Community Services course include government, for-profit community services, not-for-profit services, private practice and clinical services.
Graduates who complete the Diploma of Community Services will be exempted from the following 6 units in the Bachelor of Community Services at Acknowledge Education.
INT101 Introduction to Community Services
INT102 Interpersonal Communication Skills
COU101 Introduction to Counselling*
CAS102 Group Work
SAP103 Introduction to Welfare Law
SAP101 Foundations of Sociology and Politics for Community Service Workers.
* Formally titled Theories in Counselling
View all dates here for alternative courses in Human Studies.
There is no intake available in 2024.
There is no intake available in 2024.